To get started, you have two options

1. Send a free ‘Client Lead’ request to a Professional of your choice
2. Purchase one of the package ranges, which include a 1, 3, 12, or 24 pack options.

Alternatively, you can contact our Customer Support team, who will be happy to answer any questions and help you choose the best option for you.

Yes. You can choose any Professional who has availability and has opted in to the relevant service.

All Professionals have opted in to receive ‘Client Lead’ requests, although not all Professionals have opted in to offer Packages.

If you’d prefer, simply tell us your goals, location, and preferred times, and our team will match you with a suitable Professional.

Your Professional does. Once your package is confirmed, they book the SOLO60 space for every session and link it to your booking. No credits needed, no admin at your end. Just turn up and enjoy the session

You don't pay anything until the Professional has accepted your request. Once you confirm the booking, we take the full payment securely via Stripe and pass it on to the wellness partner. On the day of your first session we'll send you a quick reminder to make sure you're still happy to go ahead. If anything's changed, just let us know and we'll refund you. The same applies if your request is declined or you cancel before your session: you get a full refund, usually within 2 to 3 working days depending on your bank.

Please give your Professional at least 24 hours’ notice if you need to cancel or reschedule a session. Cancellations or changes made with less than 24 hours’ notice may result in the session being forfeited.

If your Professional needs to cancel, SOLO60 will be happy to reschedule your session or arrange an alternative Professional at no additional cost. Your session will remain available as part of your package.

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